Jim
2009-06-02 03:01:03 UTC
For those who don't like posts over 3 lines, please quit now.
I got an eTrex Venture HC for my birthday last month. I loaded the
Mapsource software that came with it and all was fine. I thought I'd
get their streets software too, so I went on their website and after
entering my data, I was pointed to City Navigator® North America NT.
A bit pricey at $108 with shipping, but what the hell. Ordered on May
1, got no confirmation of shipping until I wrote customer on 5/27.
Response told me they shipped it that day!. Got the DVD on 5/29.
Went to load my local map (Eugene, OR) and the software told me it was
15kb, but was copying 22.2kb. Got an error message that said I only
had 20kb free and to delete stuff. Deleted everything, waypoints,
tracks, etc. Still wouldn't load. I couldn't even load a 9kb map of
Portland.
Called Garmin this morning at 8AM central and was on hold for about 15
minutes. When the tech came on line, they told me that the NT version
was not compatible with the HC, even though that was where their
website sent me!
Now I am returning the disc and will have to wait for the non-NT
version. I'm sure the older version is cheaper, but I am NOT getting
a refund and I fully expect to wait another month.
Has anyone else had these kinds of problems with Garmin? Did I buy a
lemon?
I got an eTrex Venture HC for my birthday last month. I loaded the
Mapsource software that came with it and all was fine. I thought I'd
get their streets software too, so I went on their website and after
entering my data, I was pointed to City Navigator® North America NT.
A bit pricey at $108 with shipping, but what the hell. Ordered on May
1, got no confirmation of shipping until I wrote customer on 5/27.
Response told me they shipped it that day!. Got the DVD on 5/29.
Went to load my local map (Eugene, OR) and the software told me it was
15kb, but was copying 22.2kb. Got an error message that said I only
had 20kb free and to delete stuff. Deleted everything, waypoints,
tracks, etc. Still wouldn't load. I couldn't even load a 9kb map of
Portland.
Called Garmin this morning at 8AM central and was on hold for about 15
minutes. When the tech came on line, they told me that the NT version
was not compatible with the HC, even though that was where their
website sent me!
Now I am returning the disc and will have to wait for the non-NT
version. I'm sure the older version is cheaper, but I am NOT getting
a refund and I fully expect to wait another month.
Has anyone else had these kinds of problems with Garmin? Did I buy a
lemon?